Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mileni Guerra

Mileni Guerra

August 13, 2025

5  out of  5
rating by Mileni Guerra
"Love working with kathleen M Fowler office !"
We responded:
"Thank you for your 5-star review Mileni! My team and I are happy to be your good neighbor! We are always here to assist you with your insurance needs!"
Profile photo of Nick Nick

Nick Nick

August 4, 2025

5  out of  5
rating by Nick Nick
"karla es muy servicial y atenta!"
We responded:
"Nicanor, thank you very much for the 5 Star Review and for your compliments on Karla's work. She does an amazing job and I am grateful she is part of my team. We are always here to help you with your insurance needs!"
Profile photo of Hama Matshe

Hama Matshe

July 25, 2025

5  out of  5
rating by Hama Matshe
"Karla is very Friendly ,patient ,very informative ,she is the best"
We responded:
"Thank you Hama for your 5 Star Review and complimenting Karla on her excellent customer service! We appreciate your business and are always here to help with your insurance needs."
Profile photo of Jorge Patiño

Jorge Patiño

July 25, 2025

5  out of  5
rating by Jorge Patiño
"Karla was excellent! Amazing customer services."
We responded:
"Thank you Jorge for your 5 Star Review and for acknowledging Karla's outstanding customer service. We appreciate your business very much!"
Profile photo of Anthony Vittor

Anthony Vittor

July 22, 2025

5  out of  5
rating by Anthony Vittor
"The personnel in this office are very nice and customer oriented. Anytime I called for an assistant, they never hesitated to help especially Karla. I would not hesitate to recommend this office to a friend which I have done in the past."
We responded:
"Thank you for taking the time to share your experience with our office Anthony! We’re always happy to assist you with your insurance needs and appreciate your business! And thanks for recognizing how great Kalra is!"
Profile photo of FPV Ish

FPV Ish

July 22, 2025

5  out of  5
rating by FPV Ish
"it's great dealing w a staff that is always so helpful and easy to talk to. Carla usually helps me out (every month.... ) when I have to call in and make a payment . Sounds like she a great team there because she's always happy and cheerful, glad to be a Customer"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Josue Vazquez

Josue Vazquez

July 22, 2025

5  out of  5
rating by Josue Vazquez
"Best service ever, will never change state farm and Kathy Fowler team, Karla and Diane are the best"
We responded:
"Thank you for your 5 Star Review Josue! Karla and Diane are wonderful and I appreciate you recognizing their hard work. We enjoy working with you and are always here to help you!"
Profile photo of Tyrese Mejia

Tyrese Mejia

July 11, 2025

4  out of  5
rating by Tyrese Mejia
"Been with Kathy Fowler for years great team of people and service."
We responded:
"Thank you Tyrese for your positive review of our office. We appreciate your business very much! We're always here to assist you with your insurance needs."
Profile photo of Jose Calle

Jose Calle

July 9, 2025

5  out of  5
rating by Jose Calle
"Karla is the best. She help witn my family car insurance. Thank you for your support."
We responded:
"Thank you for your 5-star review of our agency and Karla! My team and I appreciate your business Jose and are happy to assist you with your insurance needs.!"
Profile photo of Stacy G Cole

Stacy G Cole

July 1, 2025

5  out of  5
rating by Stacy G Cole
"I have been with State Farm for about 19 years and Kathy Fowler and her staff has always taken care of me and my family insurance needs and concerns. Karla Contreras was very professional and her customer service was excellent. I Would highly recommend State Farm services. This office is the reason why I continue to stay with State Farm. Thank you!😊"
We responded:
"Thank you so much for this 5 Star Review Stacy. We have always enjoyed working with you and appreciate your confidence in our office! And you are correct, Karla is excellent! :)"
Profile photo of Patricia Zuniga

Patricia Zuniga

June 30, 2025

5  out of  5
rating by Patricia Zuniga
"Ana Ivey fue de mucha ayuda y muy amable con mi proceso de seguro de carro. Resolvió todas mis dudas en la menor brevedad, por eso yo se la recomiendo."
We responded:
"Thank you so much for the 5 Star Review Patricia! I appreciate you taking the time to acknowledge Ana and we look forward to working with you for all your insurance needs!"
Profile photo of Antonio Aguilar

Antonio Aguilar

June 19, 2025

5  out of  5
rating by Antonio Aguilar
"Great customer service from Ana!"
We responded:
"Thanks so much for your 5 Star Review Antonio! This means so much to a small business like ours! And thanks for recognizing Ana's great customer service! We are always here to help you navigate your insurance needs!"
Profile photo of Danielle Jackson

Danielle Jackson

June 13, 2025

5  out of  5
rating by Danielle Jackson
"I really love this office. I have been with State Farm for about 8 years and Kathy Fowler and her staff has always taken care of me and my needs and concerns. This is a very professional office and I would recommend their services. I really appreciate their great customer service. This office is the reason why I continue to stay with State Farm."
We responded:
"Thank you so much Danielle for this awesome review! We appreciate your support of our office and always enjoy working with you! We are here to assist with your insurance needs anytime!"
Profile photo of Francisco Valladares

Francisco Valladares

June 6, 2025

5  out of  5
rating by Francisco Valladares
"Thank you Ana, for the great service!"
We responded:
"Thank you so much for the 5 Star Review Francisco! We appreciate the opportunity to assist you with your insurance needs and thank you for recognizing Ana's great customer service! "
Profile photo of Alfredo Ramírez

Alfredo Ramírez

June 4, 2025

5  out of  5
rating by Alfredo Ramírez
"Greta & Quico service from my rep Ana!!"
We responded:
"Alfredo, thank you for your 5 Star Review! We appreciate your positive feedback and recognition of Ana's great customer service! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jaqueline Marquez

Jaqueline Marquez

May 29, 2025

5  out of  5
rating by Jaqueline Marquez
"They are responsive and very helpful. They make sure to explain the process and different options. Ms. Karly Contreras has great attention to the customer and is always pleasant."
We responded:
"Thank you for the 5 Star Review Jaqueline! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I feel very lucky to have Karla on my team! Thank you for recognizing her attention to detail! We look forward to continuing to support your insurance needs."
Profile photo of Sabra Conley

Sabra Conley

May 29, 2025

5  out of  5
rating by Sabra Conley
"My family has been with State Farm and Kathy Fowler for many years and have been very pleased. The office staff is very responsive and helpful. After living in MD my whole life, I recently moved to DE and the team has helped me make a smooth transition. I highly recommend this office!"
We responded:
"Thank you for your 5-star review Sabra! It means so much to our small business! My team and I are happy to be your good neighbor and appreciate your confidence in our office. We are always here to help with your insurance needs!"
Profile photo of Felix Diaz

Felix Diaz

April 30, 2025

5  out of  5
rating by Felix Diaz
"I am almost never leave a review on any kind of product but this time I have to do it. I wanna say that Karla Contreras is the best agent State Farm could have every time I call her. She makes everything easy sometimes I’m pretty stressful about some things about my insurance, but she makes it looks like it’s just easy. I’m pretty Grateful having Karla for almost 17 years. If I could, I would give her a10 stars review with her, I feel like family thanks Karla for everything you’re doing"
We responded:
"Thank you Felix for taking the time to share your thoughts! We’re thrilled to know you’re satisfied with the service at our office. Karla is wonderful and I know how lucky we are to have her on our team! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Elizabeth Avila

Elizabeth Avila

April 30, 2025

5  out of  5
rating by Elizabeth Avila
"Always very helpful and pleasant"
We responded:
"Elizabeth, thank you for taking the time to share your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Anna Alfaro

Anna Alfaro

April 30, 2025

1  out of  5
rating by Anna Alfaro
"I visited a State Farm office today and had a very disappointing experience. Karla Contreras was extremely rude and gave me a lot of unnecessary attitude. I went in expecting professional service, but instead felt disrespected and unwelcome. It’s unfortunate to receive this kind of treatment from a company that’s supposed to care about its customers. Very dissatisfied with the service I received."
We responded:
"Anna I'm very sorry to hear your experience was not a positive one. We strive to provide excellent customer service as we educate our clients on the insurance products and coverages that best meet their needs. I'd love to talk to you about where we fell short this time. Happy to help in any way we can. Thank you"
Profile photo of Kyler Dessau

Kyler Dessau

April 10, 2025

5  out of  5
rating by Kyler Dessau
"Karla has shown great customer service! She’s honest, efficient and knowledgeable."
We responded:
"We’re thankful for your feedback Kyler and appreciate you recognizing Karla! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of J Caliz

J Caliz

March 25, 2025

5  out of  5
rating by J Caliz
"Son muy amables y siempre responden al teléfono o si no enseguida me regresan la llamada"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sherry Basiliere

Sherry Basiliere

March 23, 2025

5  out of  5
rating by Sherry Basiliere
"The Kathy Fowler team are AWESOME. We have been with State Farm forever. We recently moved from Maryland to South Carolina & they have been so helpful during this entire process. We are still with State farm in South Carolina. Special thanks to Diane Puls. She has been totally amazing,!!!"
We responded:
"Thank you so much for your 5 Star review Sherry. We appreciate your feedback and have always enjoyed working with you and Joe! We hope your move went smoothly and are enjoying your new home! And YES, Diane is amazing :)"
Profile photo of Francis Argueta

Francis Argueta

March 20, 2025

5  out of  5
rating by Francis Argueta
"Solo quiero decirle a Carla, gracias por ser un excelente agente, ella me ha ayudado mucho, estoy muy contento con su servicio, siempre dispuesta a ayudarnos"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jamie Brown

Jamie Brown

March 20, 2025

5  out of  5
rating by Jamie Brown
"Been with Kathy for over 20 years she's amazing agent I wouldn't trade agencies she takes great care of her customers"
We responded:
"Thank you for your 5-star review Jamie! We really appreciate you taking the time to share your experience with our office! We enjoy working with you and look forward to many more years together!"